Effective Date: 10.07.2025

1. Introduction

Welcome to pwz.health, the official website of Precision Wellness (“we”, “us”, “our”). By accessing this website, you (“you”, “your”, “user”, “client”) agree to be bound by these Terms and Conditions and our Privacy Policy (collectively, the “Legal Terms”).

2. Use of the Website

Our website allows users to:

• Explore our services and therapies
• Read scientific research backing our treatments
• Purchase therapy credits
• Book consultations or therapy sessions
• Access and shop from our e-store

You may use the website without registering, but certain functionalities (like booking or purchasing) require creating an account.

3. Account Registration

By creating an account, you confirm that:

• You are at least 21 years old, or supervised by a parent or guardian.
• All information provided is accurate and up to date.
• You will not share your login credentials and are solely responsible for their security.

We reserve the right to suspend or terminate accounts if we detect misuse or violations of these Terms.

4. Services & Therapies

All services offered through Precision Wellness are delivered by licensed professionals. Each therapy page contains important details, including:

• Session durations
• Credit requirements
• Booking instructions
• Scientific insights

While we strive to ensure safety and efficacy, results may vary per individual, and we do not offer medical guarantees.

5. Products

Products featured on our e-store are designed to support your wellness journey. Product images are for reference; actual appearance may vary. We reserve the right to update product prices and specifications without notice.

6. Intellectual Property

All content on pwz.health is the property of Precision Wellness unless otherwise stated. You may not reproduce, duplicate, or exploit any content for commercial purposes without our written consent.

Any content you submit (e.g. reviews or testimonials) may be used by us for promotional or educational purposes.

7. Prohibited Conduct

By using this website, you agree not to:

• Violate any laws or third-party rights
• Post misleading, harmful, or offensive content
• Impersonate others
• Tamper with or attempt to breach website security

We reserve the right to take action against violations, including suspension of services or legal recourse.

8. Payments

All therapy credit purchases, product transactions, and bookings must be paid via accepted methods on our platform. Payments are processed securely via third-party gateways. Pricing is subject to change without notice.

9. Shipping and Delivery

For physical products:

• Delivery is available across the UAE.
• Orders are dispatched within 2–3 business days.
• Extra fees may apply to out-of-service areas.

10. Cancellations and Refunds

Please refer to our Booking Policy for all rules related to therapy appointment changes and cancellations.

Product refunds or replacements are only issued for damaged or incorrect items and must be requested within 7 days of delivery.

11. Limitation of Liability

Your use of pwz.health is at your own risk. Precision Wellness will not be liable for:

• Indirect or consequential losses
• Errors or omissions on the website
• Third-party content or service disruptions

12. Modifications

We may update these Terms at any time without notice. Continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be settled in the Courts of Dubai.

14. Contact Us

For any queries related to the Terms, email us at: [email protected] .